How to Fix a Refrigerator Water Dispenser Not Working?

Apr 14, 2023 | Uncategorized | 0 comments

Thirsty and expecting a refreshing sip, only to be greeted with a refrigerator water dispenser not working? We feel you. A Viking refrigerator water dispenser not working can be a major inconvenience, especially during hot summer days. But before you start stockpiling bottled water, let’s dive into the causes and learn some troubleshooting tips to help you fix the issue. 

Why did my water dispenser on my fridge stop working?

A water dispenser on a fridge is a convenient feature that most of us rely on daily. Experiencing a malfunction, like water not coming out of the fridge, can be frustrating, leaving you without cold water or ice. But what are the reasons behind a refrigerator water dispenser not working? Here are the common reasons:

  • Clogged water filter
  • Malfunctioning water inlet valve
  • Frozen water supply line
  • Faulty dispenser switch
  • Defective dispenser control board
  • Low water pressure
  • Air in the water line
  • Water supply issues
  • Incorrect installation or wiring
  • The refrigerator door is not closed properly

If you’re experiencing issues like the fridge water not working but ice is, check the water filter and troubleshoot these common causes before calling a professional technician for help.

No Water from the Fridge Dispenser? Here’s What to Do

Step # 1: Check the Water Supply

The first thing you should do when your refrigerator water dispenser stops working is to check the water supply. Ensure the refrigerator’s water supply valve is turned on and the water line is properly connected to the fridge. Open the valve and check if the water dispenser works if it is closed. If it’s not, move on to the next  step 2.

Step #2: Check the Water Filter

A clogged or dirty water filter can also cause your refrigerator water dispenser to stop working. If you have hard water or use the dispenser frequently, the filter should be replaced every six months or more often. Follow these steps in checking the water filter:

  • Locate the water filter in your fridge (usually at the bottom front, inside the grille, or back).
  • Replace the outdated filter.
  • Run water through the dispenser to flush out any air or lose particles.

If the water dispenser still doesn’t work after changing the filter, move on to the next step.

Step #3: Check the Dispenser Switch

The dispenser switch is next to check if the water supply and filter are fine. The switch is responsible for activating the dispenser and could be faulty. Here’s how to check the switch:

  • Remove the dispenser’s front panel and unplug the wires connected to the switch.
  • Test the switch using a multimeter.
  • If it’s faulty, replace it.

Step #4: Check the Dispenser Control Board

The dispenser control board controls the water dispenser’s functions, including the water inlet valve and dispenser switch. If the control board is faulty, it can cause the dispenser to stop working. Here’s how to test it:

  • Unplug the fridge from the power source.
  • Remove the front panel of the dispenser and locate the control board.
  • Check the control board for any visible signs of damage or breakage.
  • Test it with a multimeter to see if it’s working efficiently.
  • If not, replace it.

Step #5: Check the Water Inlet Valve

The water inlet valve is a component of the fridge that controls the flow of water to the dispenser. If the valve is faulty, it can cause the dispenser to stop working. Here’s how to check it:

  • Unplug the fridge from the power source.
  • Locate the water inlet valve at the back of the fridge and remove it from the fridge.
  • Test the valve with a multimeter to see if it’s working properly.
  • If it’s faulty, replace it.

Trust the Experts from Viking Repair Crew!

Without a doubt, a refrigerator water dispenser not working can be frustrating and inconvenient. If you cannot diagnose and fix the issue alone, don’t hesitate to call a professional like Viking Repair Crew. Our experienced technicians are equipped to handle various refrigerator repair needs, including Viking built-in refrigerator repair. Contact us today to schedule an appointment and get your Viking refrigerator back up and running smoothly!

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